Website Terms & Conditions
Last updated: 30 October 2026
1. Introduction
Welcome to the Flavours of Scotland website.
These Terms and Conditions govern your access to and use of www.flavoursofscotland.com (the "Website").
The Website is operated by Flavours of Scotland ("we", "us" or "our").
By accessing or using this Website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the Website.
These Terms apply to all visitors, customers and other users of the Website.
2. About Flavours of Scotland
Flavours of Scotland is a Scottish food, drink, hospitality and retail business celebrating the best of Scotland.
Our activities may include:
Restaurants, cafés and dining experiences.
Scottish food and drink retail outlets.
Mobile hospitality and catering operations.
Food festivals, events and exhibitions.
Scottish gifts, produce and artisan products.
Hospitality, tourism and associated services.
Certain businesses, venues, partnerships and trading operations operating under the Flavours of Scotland name may be separately owned or operated. Where relevant, the specific trading entity responsible for a product, service, booking or transaction will be identified separately.
3. Website Use
You agree to use this Website responsibly and only for lawful purposes.
You must not:
Use the Website in any way that breaches applicable laws or regulations.
Attempt to gain unauthorised access to the Website or its systems.
Introduce viruses, malicious software or other harmful material.
Interfere with the operation, security or functionality of the Website.
Copy, reproduce or exploit Website content for commercial purposes without our written permission.
Use the Website in a manner that could damage our reputation or business.
We reserve the right to restrict or suspend access to the Website where we reasonably believe these terms have been breached.
4. Website Information and Accuracy
We aim to ensure that all information published on the Website is accurate and up to date.
However, information regarding our restaurants, cafés, retail outlets, products, menus, prices, opening hours, events, locations and services may change from time to time.
We reserve the right to:
Amend menus and product selections.
Change prices and availability.
Alter opening hours.
Modify events and promotional activities.
Change or withdraw services and offerings.
We will make reasonable efforts to update relevant information but cannot guarantee that all information will always be completely current.
Website content is provided for general information and should be confirmed directly with the relevant venue or business where necessary.
5. Bookings and Reservations
Where the Website provides access to restaurant, accommodation, event or other booking services, additional terms may apply.
Bookings may be subject to:
Availability.
Minimum or maximum party sizes.
Deposits or advance payments.
Cancellation policies.
Specific venue or event conditions.
Age restrictions where applicable.
Any specific booking conditions will be provided during the booking process or by the relevant service provider.
A booking request does not necessarily constitute a confirmed reservation. Confirmation will be provided through the relevant booking system or directly by the venue.
Where bookings are processed through an independent third-party platform, that platform's applicable terms and conditions may also apply.
6. Products, Food and Drink
We aim to showcase high-quality Scottish food, drink and artisan products across our businesses.
Product descriptions, images and information on the Website are provided for general guidance.
Please note:
Product availability may vary between locations.
Ingredients and recipes may change.
Seasonal products may be subject to availability.
Product packaging and presentation may differ from website images.
Prices and product ranges may vary between outlets.
Food allergies and dietary requirements
If you have a food allergy, intolerance or specific dietary requirement, please contact the relevant venue or supplier before ordering or consuming any product.
Although we take food safety and allergen information seriously, we cannot guarantee that every product or preparation environment is completely free from traces of allergens.
Customers should always check the latest allergen information directly with the relevant business before purchasing or consuming food or drink.
7. Online Purchases and Payments
If we introduce online purchasing, gift cards, merchandise sales or other payment facilities through the Website, the relevant product or service will be subject to additional purchase terms.
These may cover:
Product descriptions and pricing.
Payment methods.
Delivery and collection arrangements.
Returns and refunds.
Order cancellations.
Gift card terms and validity.
Consumer rights.
Where applicable, your statutory rights under UK consumer legislation will remain unaffected.
Nothing in these Terms and Conditions excludes or limits any consumer rights that cannot legally be excluded or limited.
8. Prices and Promotions
All prices displayed on the Website are subject to change without notice unless a specific price has been confirmed as part of a transaction or booking.
Promotional offers:
May be subject to specific eligibility requirements.
May be available for a limited period.
May be restricted to selected locations or products.
Cannot necessarily be combined with other offers.
We reserve the right to withdraw or amend promotional offers where permitted by law.
Any specific promotional terms will take precedence over this general section where applicable.
9. Events and Mobile Hospitality
Flavours of Scotland may operate mobile food, drink and retail vehicles at festivals, Highland Games, agricultural shows, sporting events and other public occasions.
Information regarding event attendance, locations, dates, menus and services is provided as a guide and may change.
Event attendance may be affected by:
Weather conditions.
Organiser requirements.
Operational circumstances.
Vehicle or equipment availability.
Licensing or regulatory restrictions.
Where possible, we will communicate significant changes through our Website or relevant social media channels.
Entry to third-party events may be governed by the event organiser's own terms and conditions.
10. Intellectual Property
All content on this Website, including but not limited to:
Logos and brand identities.
Photographs and images.
Written content and descriptions.
Graphics and designs.
Marketing materials.
Website layouts and branding.
is owned by or licensed to Flavours of Scotland or the relevant rights holder, unless otherwise stated.
You may view and print reasonable extracts for personal, non-commercial use.
You must not reproduce, distribute, modify, publish, commercially exploit or otherwise use our intellectual property without prior written permission.
The Flavours of Scotland name, logos and associated brand identities may not be used without our express written consent.
11. Third-Party Websites and Services
Our Website may contain links to external websites, booking platforms, suppliers, social media services and other third-party resources.
These links are provided for convenience and information.
We do not control or accept responsibility for the content, availability, security or privacy practices of external websites.
Accessing third-party websites is at your own discretion and subject to their individual terms and conditions.
12. Limitation of Liability
We make reasonable efforts to ensure that the Website operates correctly and that its content is accurate.
However, to the fullest extent permitted by law, we do not guarantee:
Uninterrupted Website availability.
That the Website will be free from technical errors.
That all information will always be accurate or complete.
That the Website will be compatible with every device or browser.
To the fullest extent permitted by applicable law, we shall not be liable for indirect or consequential losses arising from the use of, or inability to use, this Website.
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot legally be excluded or limited.
Any statutory consumer rights that apply to goods or services supplied by us.
13. Indemnity
You agree to be responsible for any losses, liabilities or reasonable costs incurred by us as a direct result of your unlawful use of the Website or deliberate breach of these Terms and Conditions, to the extent permitted by law.
14. Privacy and Cookies
Your use of the Website is also subject to our Privacy Policy and Cookie Policy.
These documents explain how we collect, use and protect personal information and how cookies and similar technologies are used.
Our Privacy Policy is available through the Website.
15. Website Availability and Maintenance
We reserve the right to modify, suspend or withdraw any part of the Website temporarily or permanently.
This may be necessary for maintenance, security updates, technical improvements or operational reasons.
Where reasonably possible, we will endeavour to minimise disruption.
16. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any updated version will be published on this page with a revised date.
Your continued use of the Website following publication of changes will constitute acceptance of the updated terms insofar as they apply to your continued use.
Where a change affects an existing contract or booking, the terms applicable to that transaction will be determined in accordance with the relevant contractual arrangements and applicable law.
17. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Scotland.
Any disputes arising in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the Scottish courts, subject to any mandatory legal rights that apply to consumers.
18. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Flavours of Scotland
Website: www.flavoursofscotland.com
Email: hello@flavoursofscotland.com
Address: 2/3, 48 West George Street, Glasgow, G2 1BP
Flavours of Scotland
Celebrating Scotland through exceptional food, drink, hospitality and experiences.